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Redesigning a CRM system to effectively support financial consultations in an omnichannel environment

Hörst, M (2017) Redesigning a CRM system to effectively support financial consultations in an omnichannel environment. Master's Thesis / Essay, Industrial Engineering and Management.

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Abstract

De begeleider en/of auteur heeft geen toestemming gegeven tot het openbaar maken van de scriptie. The supervisor and/or the author did not authorize public publication of the thesis.

Item Type: Thesis (Master's Thesis / Essay)
Degree programme: Industrial Engineering and Management
Thesis type: Master's Thesis / Essay
Language: English
Date Deposited: 15 Feb 2018 08:27
Last Modified: 15 Feb 2018 08:27
URI: https://fse.studenttheses.ub.rug.nl/id/eprint/15146

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