The electronic government and its client systems

Starre, L.J. van der (2006) The electronic government and its client systems. Master's Thesis / Essay, Computing Science.

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Abstract

Dealing with the government is often regarded as a negative experience. Bureaucracy and a not transparent, inefficient way of working are the troubling thoughts remaining in the back of the heads of the citizens and companies. In the current Internet age people expect all government services, products and information to be on the Internet, and that all the dealings with the government can be done electronically. In the Netherlands many plans for reforming the government have seen the light over the past decade. Many eventually failed. The action plan "Andere Overheid" is the latest attempt in creating an electronic government. This plan calls for an customer-centric government, which is efficient, transparent and conducts 65% of its business over the internet by 2007. This plan gave birth to several initiatives and plans to implement the electronic government. But how is this electronic government implemented? What are the fundamental principles and the key aspects? And how does a client system fit in the electronic government? This thesis first looks at the fundamental principles and the reference architecture of The Dutch electronic government. A proposal on how this can can be implemented follows. After having defined what the implementation looks like, the focus shifts to the client systems which have to be absorbed in this electronic goverment. A proof of concept is implemented where an existing system for communal taxes is "SOA-enabled", meaning that web services are build on the system so that it will fit in the big service oriented architecture of the electronic government.

Item Type:	Thesis (Master's Thesis / Essay)
Degree programme:	Computing Science
Thesis type:	Master's Thesis / Essay
Language:	English
Date Deposited:	15 Feb 2018 07:30
Last Modified:	15 Feb 2018 07:30
URI:	https://fse.studenttheses.ub.rug.nl/id/eprint/8954

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